Your privacy is important to us. This privacy policy explains how Sakura Bloom Apparel collects, uses, and protects your personal information when you use our site or our online platform.
We collect information to provide and improve our services to you. The types of personal data we may collect include:
Information you provide to us directly: This includes information you give us when you create an account, place an order, subscribe to our newsletter, contact customer support, or participate in surveys or promotions. This data may include your name, billing address, shipping address, payment information, email address, phone number, and other details you choose to provide.
Information we collect automatically: When you visit our site, we may automatically collect certain information about your device and browsing activity. This includes your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and other usage data. We may also collect information about your interaction with our site, such as session duration and frequency.
Information from third parties: We may receive information about you from third parties, such as service providers who assist us with our operations, business partners, or public sources, where permitted by law.
We use the information we collect for various purposes, including:
To provide and manage our services: Processing your orders, managing your account, delivering products, and providing customer support.
To improve our site and services: Analyzing site usage, understanding customer preferences, and enhancing our online platform and product offerings.
To communicate with you: Sending order confirmations, shipping notifications, responding to inquiries, and providing updates about our services.
For marketing purposes: Sending promotional materials, newsletters, and information about new products or offers, but only if you have opted in to receive such communications.
To ensure security and prevent fraud: Protecting our site, customers, and business operations from security threats and fraudulent activity.
To comply with legal obligations: Adhering to applicable laws, regulations, and legal processes.
We process your personal data based on several legal grounds:
Your consent: Where you have given explicit consent for specific processing activities, such as subscribing to marketing communications. You have the right to withdraw your consent at any time.
Performance of a contract: Where processing is necessary to fulfill a contract with you or take steps at your request before entering into a contract (e.g., processing your order).
Compliance with a legal obligation: Where processing is necessary to comply with a legal obligation to which we are subject.
Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, provided these interests are not overridden by your rights and freedoms. Our legitimate interests include improving our services, marketing, preventing fraud, and ensuring the security of our site.
We may share your personal information with third parties under specific circumstances:
Service providers: We may share data with third-party vendors and service providers who perform services on our behalf, such as payment processing, shipping, data analysis, marketing assistance, and customer service. These parties are obligated to protect your information.
Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Legal requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Sakura Bloom Apparel, our customers, or others.
With your consent: We may share your information with other third parties if you have given your consent.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
Depending on your location and applicable law, you may have certain rights regarding your personal data, including:
The right to access: You have the right to request a copy of the personal data we hold about you.
The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
The right to erasure (or "right to be forgotten"): You have the right to request that we delete your personal data under certain circumstances.
The right to restrict processing: You have the right to request that we limit the way we use your personal data in certain situations.
The right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
The right to object: You have the right to object to our processing of your personal data based on our legitimate interests.
The right to withdraw consent: Where processing is based on your consent, you have the right to withdraw your consent at any time.
The right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data infringes applicable law.
To exercise any of these rights, please contact us using the details provided below.
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the Internet or electronic storage is completely secure.
Our site uses cookies and similar tracking technologies to collect and use personal information, including to remember your preferences, analyze site traffic and trends, and personalize content. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features on our site.
Your information may be stored and processed in any country where we have facilities or in which we engage service providers. By using our service, you understand that your information may be transferred to countries outside of your country of residence, which may have data protection rules that are different from those of your country. In such cases, we implement appropriate safeguards to ensure your personal data remains protected in accordance with this privacy policy and applicable laws.
Our site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to remove that information.
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Sakura Bloom Apparel
Shibuya Prime Building
3-1-1 Shibuya,
Shibuya, Tokyo,
Tokyo,
150-0002
Japan